Due to the nature of our items, all sales are final and sold under an “AS IS” condition. This is relevant to layaway, special orders, markdown items, etc.
Brittany Boutique does accommodate special orders; however, 75% of the total cost of merchandise is required at the time of ordering. Special ordered merchandise must be picked up within 5 days of arriving to Brittany. If not picked up within 5 days, there will be a $25 storage fee. If the dress is not picked up within 45 days, your merchandise will become property of Brittany and all payments will be forfeited.
You can opt to have special ordered merchandise shipped to an address of your choice. There will be a $15 shipping charge and that includes complementary steaming of your dress.
Brittany Boutique does offer layaway services for formal wear merchandise ONLY, which requires a deposit of 50% of the total merchandise cost. In addition to the cost of your merchandise, there is a $25 storage & garment bag fee. The merchandise must be picked up within 45 days of making the initial deposit and final payment must be with cash and/or a credit/debit card. If the dress is not picked up within 45 days, your merchandise will become property of Brittany and all payments will be forfeited.
Merchandise may be returned for a 6-month store credit and/or exchanged within 5 business days with a receipt in-hand, all tags attached and merchandise unworn. Items that are nonreturnable include, but are not limited to: accessories, undergarments, delicate items, and sale items.